Experience Ultimate Comfort and Cooling
Transform your sleep experience with our Luxury Cooling Memory Foam Queen Mattress Topper. Designed to enhance your mattress, this topper brings a new level of comfort and cooling to your bedroom. The innovative memory foam technology adapts to your body’s unique shape, weight, and temperature, offering personalized support and comfort. Whether at home or on the go, this topper is the key to a restful night’s sleep.
Product Features
- Size: Perfectly fits a queen-sized mattress with dimensions of 79.5×59.1×2.9 inches.
- Fabric Type: Premium quality memory foam for a luxurious feel.
- Special Feature: Advanced cooling technology, keeping you up to 8° cooler throughout the night.
- Washable Cooling Cover: Easy-care with a removable and washable high-stretch performance fabric.
Benefits
- Enjoy enhanced comfort with 3 inches of our softest TEMPUR-ES Material.
- Maintain a cool and comfortable sleep environment with our cooling cover.
- Experience hassle-free maintenance with a washable cover, ensuring your topper stays fresh.
- Perfect for various settings, including dorm rooms, camping, and guest rooms.
When to Use
This mattress topper is ideal for those seeking an upgrade to their existing mattress, requiring extra comfort and cooling. It’s especially beneficial in warmer climates or for individuals who tend to sleep hot. Additionally, it’s a versatile choice for temporary sleeping arrangements like guest rooms, RVs, or dormitories.
What Makes It Special?
Our Luxury Cooling Memory Foam Queen Mattress Topper stands out with its unique combination of comfort, cooling technology, and versatility. The premium memory foam material not only provides unparalleled support but also ensures a cooler sleep environment, making it perfect for all types of sleepers. Plus, its ease of maintenance and adaptability for various settings make it an exceptional choice for anyone looking to enhance their sleep experience.
Transform Your Sleep Tonight
Don’t wait any longer for the restful sleep you deserve. Add our Luxury Cooling Memory Foam Queen Mattress Topper to your bed and experience the difference tonight. Your journey towards better sleep begins here.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Prismelle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://prismelle.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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