Discover Unparalleled Comfort
Step into a world of serene sleep with our 12 Inch Grey Memory Foam Hybrid Full Mattress. This innovative mattress is designed to offer you the ultimate sleeping experience, combining the best of memory foam comfort with the responsive support of individually wrapped springs. Its construction ensures a peaceful night’s sleep, undisturbed by partner movements, and a fresh, cool feel that lasts all night long.
Exceptional Features for a Restful Sleep
Our mattress boasts a unique blend of high-quality materials and cutting-edge design. At its core, the independent pocket spring system provides a stable, supportive base, perfectly contouring to your body. This is topped with layers of premium memory foam, ensuring even weight distribution and reducing pressure points. Together, these features create a sleep surface that supports, comforts, and rejuvenates.
Benefits That Make a Difference
- Sweet Sleep and Comfortable Support: The multi-layer foam and independent spring support system work in harmony to relax muscles and ensure a refreshing sleep.
- Breathable and Healthy Design: High-density thermal material coupled with enhanced air circulation keeps you cool and comfortable.
- High-Quality Construction: Made with CertiPUR-US certified foam, free from harmful substances for a healthier sleep environment.
- Quiet Sleep Experience: Minimized disturbance from motion transfer, thanks to the independent pocket springs and slow-rebound sponge.
When Best to Use Our Mattress
This mattress is ideal for anyone seeking a balance of comfort and support. Whether you’re a side sleeper needing extra cushioning or a back sleeper requiring firm support, our mattress adapts to your needs. It’s also perfect for couples with different sleeping preferences, thanks to its motion isolation features.
What Makes Our Mattress Special?
It’s not just a mattress; it’s a haven for rejuvenation. The combination of cooling technology, motion isolation, and certified materials set it apart, making it a special addition to your bedroom. The ease of setup – simply unbox and watch it expand to its full glory – adds to the allure, making it an effortless upgrade to your sleep sanctuary.
Transform your sleep experience
Embrace the perfect blend of comfort, support, and health-conscious design. Order now and embark on a journey to better sleep! Remember, a good day starts with a great night’s sleep, and it all begins with the right mattress. Don’t wait any longer, experience the difference today!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Prismelle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://prismelle.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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